Service design and
social innovation consultancy

Xeno Co-lab is a service design company focused on creating meaningful, sustainable impact for people and businesses through global collaboration to design unique and localised products, services & experiences

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Creating impact with

Diversity, Equity & Inclusion

Diversity extends beyond age, gender, and religion. We dig deeper into access, education, awareness, and socio-cultural backgrounds to build truly inclusive and equitable solutions

Human Centred Design

We believe in creating products, services, and strategies rooted in consumer context. This approach maximizes impact, ensures successful adoption, and boosts consumer retention

Collaborative Systems Thinking

A service is like a chainmail—moving one part affects the whole fabric. Therefore, it's essential to consider stakeholders, processes, and impacts at all levels for effective implementation strategies

Human centricity in action

Credit product design for MSME from peri-urban areas

Financial Inclusion

Digital Inclusion

Designing a user-centric financial credit product for small-scale retailers for a micro-finance institution.

Capability building program for women MSEM

Research & desirability study of an ed-tech program designed to empower women entrepreneurs by helping them hone their business skills; increase their business capacities.

Financial Inclusion

Digital Inclusion

Education

Medical care seeking behaviour & experience mapping

Understanding current experience and insights around the patient drop out rates from their service and potential directions for business model evolution.

Healthcare